People, teams, and organizations that are outcome-centric focus their attention on the customers and users that consume their products and services. While finishing more work faster is valuable, none of that matters if your customers don’t use and get value from your products. Outcome-centric thinking isn’t just for products and services your organization sells, it’s also for the things you build for your staff and for the teams that build technology in your organization.
Jeff Patton and his partners help individuals, teams, and organizations adopt the mindset and process it takes to move your focus to outcomes: the real value they create.
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